Products from the FOI Webshop are delivered to valid addresses within the territory of the Republic of Croatia, as well as abroad. The ordered products will be packed in such a way that they cannot be damaged by the usual handling in transport. The buyer is obliged to check the shipment before taking it over, and immediately report any visible damage and refuse to accept the damaged shipment.
Upon receipt of the product, the verification of the correctness of the order depends on the buyer and the buyer is obliged to compare the received products with the invoice. If something is missing, buyer is obliged to immediately send a written complaint, because late complaints will not be accepted.
Shipment fee for the territory of the Republic of Croatia is 20.00 HRK. For EU member states, the shipment fee is 75.00 HRK, and for non-EU countries 144.00 HRK. For orders over 400.00 HRK delivered to the territory of the Republic of Croatia, the Faculty of Organization and Informatics provides free delivery as well as for orders over 600.00 HRK delivered outside the territory of Croatia!
Products are shipped no later than 4 working days after the receipt of payment (in case of extraordinary circumstances it may take longer).
The buyer can also independently organize shipment or pick up the products in the building of the Faculty of Organization and Informatics, Pavlinska 2, 42000 Varaždin with an arranged appointment via webshop@foi.unizg.hr. There is no shipment fee for personally picked products at the address of seller.